Business & ManagementCambridge IGCSE

Recruitment Selection and Training of Workers

The process of recruitment, selection, and training of workers is crucial for building a skilled and effective workforce. Let’s break it down....
recruitments election and training of workers

Workforce Planning

  • Is establishing the workforce needed by the business for the foreseeable future in terms of the number and skills of employees required.
recruitments election and training of workers

Work of the Human Resources Department

  • Recruitmentand selection
  • Wages and salaries
  • Industrialrelations
  • Trainingprogrammes
  • Healthandsafety
  • Redundancy (retrenchment) and dismissal
recruitments election and training of workers

Recruitment Process

recruitments election and training of workers
  1. Vacancy arises
  2. Job analysis
  3. Job description
  4. Job specification
  5. Job advertised in appropriate media
  6. Application forms and short-listing
  7. Interviews and selection
  8. Vacancy filled

Recruitment

Internal

  • Is when a vacancy is filled by someone who is an existing employee of the business.

External

  • Is when a vacancy is filled by someone who is not an existing employee and will be new to the business.

Contract of Employment

  • Name of employer and name of employee
  • Jobtitle
  • Date when employment is to begin
  • Hours to be worked
  • Rate of pay and any other benefits such as bonus, sick pay, pension
  • When payment will be made
  • Holiday entitlement
  • Amount of notice to be given to terminate the employment that the employer or the employee must be given to end the employment

Contracts of Employment

Part-time

  • Employment is often considered to be between 1 and 30-35 hours a week.

Full-time

  • Employees will usually work 35 hours or more a week.

Business: Part-time Workers

Advantage

  • More flexible in the hours of work
  • Easier to ask employees just to work at busy times
  • Easier to extend business opening/operating hours
  • Less expensive than employing/paying a full- time worker.

Disadvantage

  • Less likely be trained
  • Takes longer to recruit two part-time workers than one full-time worker
  • Can be less committed to the business/more likely to leave to get another job
  • More difficult to communicate with part- time workers when they are not at work
recruitments election and training of workers

Training (Management)

Advantage

  • Greater flexibility of the labour force – multi-skilled

  • Greater motivation and commitment of the employees

  • Increased productivity

  • Improved quality of the output

  • Improved customer service

  • Ability to use new technology

Disadvantage

  • Loss of output whilst training

  • May raise employee expectations of promotion

  • Cost of training

  • Employees may leave once they are trained and then another business will benefit from the training

Training (Employee)

Advantage

  • May get increased pay
  • Improved chance of promotion
  • Easier to apply for jobs at other businesses

Disadvantage

  • May be asked to undertake additional duties
  • May have to work in a different way
  • May be moved to a different job
recruitments election and training of workers

Redundancy

  • Is when an employee is no longer needed and so loses their job. It is not due to any aspect of their work being unsatisfactory
recruitments election and training of workers

Legal Controls Over Employment Issues

  • Protection against unfair discrimination
  • Health and safety at work
  • Protection against unfair dismissal
  • Wage protection; minimum wage

Legal Minimum Wage

Advantages

  • It should prevent strong employers from exploiting unskilled workers.
  • It might encourage employer to train low or unskilled workers to make them more productive.
  • It will encourage more people to seek work.
  • Low-paid workers will earn more and will be able to afford to spend more.

Disadvantages

  • It increases business costs and force them to increase prices.
  • Some employers will not be able to afford these wage rates. They may make workers redundant instead. Unemployment may rise.
  • Other workers receiving just above the minimum level may ask for higher wages to keep the same differential between themselves and lower paid workers.
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