Business & ManagementIB

People

People...The people element of the extended marketing mix refers to any member of staff who is in contact with the customers of a business. The people that a customer comes into contact with, and the service...
People in The extended marketing mix

The people working in the business

Appearance: uniforms create a sense of togetherness and shows professionalism.

Aptitudes and attitudes: it is important that the staff deliver the service well, since services are inseparable, meaning that the production of the service is the product.

Efficiency: staff who don’t make mistakes help the company to get a better reputation.

Sociability: having professional social skills makes people feel welcome, and associates positive experiences with the brand.

Frequently Asked Questions: People in Business Management

People in business management roles are responsible for overseeing the operations, resources, and people within an organization or a specific department. They plan, organize, lead, and control activities to achieve the business's goals. This includes making decisions, solving problems, managing budgets, coordinating teams, and implementing strategies across various functions like marketing, finance, operations, or human resources.

Managing people involves a mix of leadership, communication, and organizational skills. This includes:

  • Setting clear expectations and goals.
  • Motivating and supporting team members.
  • Delegating tasks effectively.
  • Providing feedback and coaching.
  • Building a positive team environment.
  • Handling conflicts and resolving issues.
  • Developing employees' skills and careers.

Effective people management is crucial for productivity and employee retention in businesses of all sizes, including small businesses.

Business managers interact with a wide range of people both inside and outside the organization:

  • Internal: Employees they manage, colleagues in other departments, senior leadership/executives.
  • External: Customers, clients, suppliers, vendors, partners, regulators, investors, and the general public.

Effective communication and relationship-building are key skills.

Business management and administration professionals work in virtually every industry and type of organization where planning, organizing, and managing resources are needed. This includes:

  • For-profit companies (from startups to large corporations)
  • Non-profit organizations and charities
  • Government agencies
  • Healthcare institutions
  • Educational institutions
  • Consulting firms

They can work in offices, remote settings, or environments specific to their industry (e.g., manufacturing plants, retail locations).

Businesses and organizations across all sectors hire individuals with a Bachelor's degree in Business Management. This degree provides a versatile foundation. Potential employers include:

  • Large corporations (multinational companies)
  • Small and medium-sized enterprises (SMEs)
  • Banks and financial institutions
  • Marketing and advertising agencies
  • Retail companies
  • Technology firms
  • Government bodies
  • Non-profit organizations

Graduates are hired for various roles, including entry-level management positions, analyst roles, project coordination, and more, depending on their specialization and experience.

Adding people to Facebook Business Manager involves inviting individuals (using their email address associated with their Facebook account) to manage specific Pages, Ad Accounts, Catalogs, Apps, and other assets connected to your business.

Generally, the process involves:

  1. Going to Business Settings in your Facebook Business Manager.
  2. Selecting "People" under the "Users" section.
  3. Clicking the "Add" button.
  4. Entering the person's email address.
  5. Choosing their access level (e.g., Employee access, Admin access).
  6. Assigning them access to specific assets (like a Page, Ad Account, or Catalog) and defining their permissions for each asset.
  7. Clicking "Invite" and having the person accept the invitation via email.

Specific steps and interface details may change as Facebook updates its platform.

Bureaucracy, characterized by defined hierarchies, rules, and procedures, can sometimes be perceived as rigid. However, in many well-structured businesses, bureaucracy actually *facilitates* formal management training and development programs. By having clear roles, responsibilities, and processes, it becomes easier to identify training needs, implement standardized programs, and integrate new managers into the organizational structure. While excessive bureaucracy can hinder flexibility, a degree of structure often supports consistent training and career paths for managers.

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