Guides

NYC DCAS Exam

Complete guide to NYC DCAS civil service exams including upcoming exam dates, requirements, scoring, and how to apply. Official information for Police Officer, Correction Officer, Sanitation Worker & more.

Complete Guide to NYC DCAS Civil Service Exams 2025-2026

Quick Overview: The NYC Department of Citywide Administrative Services (DCAS) administers over 180 civil service examinations annually to more than 110,000 candidates. This comprehensive guide covers everything you need to know about DCAS exams, including upcoming dates, requirements, scoring, and application procedures.

What is NYC DCAS?

The Department of Citywide Administrative Services (DCAS) is the primary agency responsible for managing the civil service examination process for New York City government positions. DCAS works closely with city agencies to recruit, test, and certify qualified candidates for thousands of civil service jobs ranging from entry-level positions to specialized professional careers.

DCAS operates Computer-based Testing & Application Centers (CTACs) in all five boroughs, making it convenient for New Yorkers to apply for exams and access resources. The department ensures fair, competitive hiring processes that identify the most qualified candidates for city service.

Most Popular NYC DCAS Exams

🚔 Police Officer

Exam Schedule: Monthly testing (continuous recruitment)

Starting Salary: Competitive with excellent benefits

Requirements: Age 20.5+, 24 college credits OR HS diploma + 2 years military

Application Fee: $40 (waived July-September 2025)

🏛️ Correction Officer

Exam Schedule: Multiple filing periods throughout the year

Next Exam: Testing begins December 11, 2025

Requirements: Age 21+, high school diploma, pass physical test

Application Fee: $40

🚛 Sanitation Worker

Exam Schedule: Every 4-6 years (High Demand Position)

Base Salary: $15.66/hour with excellent benefits

Requirements: Age 17.5+, HS diploma, CDL by appointment

Passing Score: 70% minimum

🚦 Traffic Enforcement Agent

Exam Schedule: Multiple times per year

Next Application: November 5 - December 2, 2025

Requirements: HS diploma or equivalent

Application Fee: $40

🏫 School Safety Agent

Exam Schedule: Quarterly exam opportunities

Application Periods: Sep, Jan, May each year

Requirements: Age 18+, HS diploma

Application Fee: $40

📞 Police Communications Technician

Exam Schedule: Semi-annual exams

Next Periods: February & June 2026

Requirements: HS diploma, excellent communication skills

Application Fee: $40

Upcoming DCAS Exam Dates (November 2025 - June 2026)

⚠️ Important Notice: All dates are subject to change. Always verify current information on the official DCAS website at nyc.gov/examsforjobs before applying.

Police Officer Exams - Monthly Testing Schedule

Exam NumberApplication Start DateApplication End DateApplication Fee
6315November 3, 2025November 17, 2025$40
6316December 1, 2025December 15, 2025$40
6317January 2, 2026January 15, 2026$40
6318February 2, 2026February 17, 2026$40
6319March 2, 2026March 16, 2026$40
6320April 1, 2026April 14, 2026$40
6321May 1, 2026May 14, 2026$40
6322June 1, 2026June 15, 2026$40

Correction Officer Exams

Exam NumberApplication Start DateApplication End DateExpected Test Date
6301September 3, 2025October 29, 2025December 11, 2025
6302January 7, 2026March 4, 2026TBA
6303April 1, 2026May 29, 2026TBA

Additional Upcoming Exams (November 2025)

Exam TitleExam No.Application PeriodFee
Traffic Enforcement Agent6310Nov 5 - Dec 2, 2025$40
Architect6012Nov 5 - 25, 2025$68
Computer Associate (Operations)6037Nov 5 - 25, 2025$68
Media Services Technician6076Nov 5 - 25, 2025$68
Procurement Analyst6088Nov 5 - 25, 2025$68
Project Manager Intern6091Nov 5 - 25, 2025$68
Stock Worker6105Nov 5 - 25, 2025$54
Emergency Medical Specialist - Paramedic6527Nov 5 - 25, 2025$88

DCAS Exam Fee Structure

DCAS exam fees are determined based on the minimum starting salary for each position. The fee structure was last updated around 2010 and remains consistent across similar salary ranges.

Minimum Starting Salary RangeExam Application Fee
Up to $50,000$40
$50,000 - $60,000$54
$60,000 - $80,000$68
$80,000 - $100,000$88
Over $100,000$101

💳 Payment Options

  • Major credit cards (Visa, Mastercard, American Express)
  • Bank debit cards
  • Prepaid debit cards with credit card logo
  • Money orders (in-person applications only)

Note: A 2% service fee applies to credit/debit card payments. This service fee is non-refundable.

Fee Waiver Eligibility

DCAS offers fee waivers for eligible candidates. If you qualify, you can apply for exams without paying the application fee.

✓ Who Qualifies for Fee Waivers?

  • Veterans: Unlimited fee waivers for all exams (must provide DD214 or discharge papers)
  • Spouses of Veterans: One-time fee waiver (expanded benefit as of November 2022)
  • NYC Public Assistance Recipients: Fee waiver with valid Benefit Card (must be receiving full benefits, not partial)

Important: You must provide documentation at the time of application. The Food Coupon Photo Identification Card is NOT acceptable for public assistance fee waivers.

Eligibility Requirements by Position

General Requirements for Most DCAS Exams

  1. Age Requirements: Varies by position (typically 17-21 years minimum to take exam)
  2. Education: High school diploma or equivalent (minimum for most positions)
  3. Residency: Some positions require NYC or surrounding county residency
  4. English Proficiency: Must be able to understand and be understood in English
  5. Good Character: Clean background check and satisfactory character review
  6. Citizenship: U.S. citizenship required for law enforcement and security positions

Position-Specific Requirements

Age Requirements:

  • Minimum age 17 years to take examination
  • Minimum age 20 years and 6 months for appointment (reduced from 21 in 2025)
  • Maximum age 35 years (exceptions for military service)

Education Requirements (Choose One):

  • Successfully completed 24 college semester credits at accredited institution with 2.0 GPA or equivalent
  • OR Four-year high school diploma or equivalent + 2 years honorable full-time U.S. military service

Additional Requirements:

  • Valid, unrestricted New York State Motor Vehicle Driver License by appointment date
  • U.S. citizenship required at time of appointment
  • Residency in NYC or Nassau, Suffolk, Westchester, Rockland, Orange, or Putnam counties
  • Pass medical examination, psychological examination, and background investigation
  • Pass job standards physical test (6 components in 4 minutes 28 seconds)

Age Requirements:

  • Minimum age 17.5 years to apply for examination
  • Minimum age 21 years for appointment

Education Requirements:

  • High school diploma or educational equivalent

Physical & Medical Requirements:

  • Pass qualifying physical fitness test
  • Pass drug screening as part of pre-employment process
  • Meet physical standards established for position
  • Subject to random drug testing during Academy training and probationary period

Additional Requirements:

  • U.S. citizenship required
  • Pass comprehensive background investigation
  • Complete 24-month probationary period
  • Pass Academy firearms, academic, physical performance, and driving tests

To Take the Exam:

  • Minimum age 17.5 years
  • No driver's license required at application
  • No educational diploma required at application
  • No specific residency requirement

By Date of Appointment (After Passing Exam):

  • Minimum age 21 years
  • Valid Commercial Driver's License (CDL)
  • High school diploma or educational equivalent
  • Pass physical examination

Job Responsibilities Include:

  • Street cleaning and waste collection
  • Recycling collection operations
  • Snow removal and winter operations
  • Encumbrance removal
  • Operating heavy equipment and machinery

Basic Requirements:

  • High school diploma or educational equivalent
  • Age 18+ at time of application
  • Good character and background
  • Pass written examination (70% minimum)

Additional Qualifications:

  • Must be able to work outdoors in all weather conditions
  • Physical ability to walk extended periods
  • Clear communication skills
  • Pass background investigation

Basic Requirements:

  • Minimum age 18 years
  • High school diploma or equivalent
  • Pass written examination (typically 80-100 questions)
  • Achieve minimum passing score of 70%

Test Sections Include:

  • Written Comprehension
  • Written Expression
  • Mathematical Reasoning
  • Number Facility
  • Deductive and Inductive Reasoning

Basic Requirements:

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Ability to work under pressure
  • Pass written examination (70% minimum)

Skills Assessed:

  • Problem-solving abilities
  • Multitasking capabilities
  • Information ordering and processing
  • Stress management
  • Clear communication under emergency conditions

DCAS Exam Scoring System

🎯 Passing Score Requirement: All NYC DCAS civil service exams require a minimum score of 70% to pass. Scores below 70% result in automatic disqualification, and application fees are non-refundable.

Score Calculation Methods

Open Competitive Exams (Written Multiple-Choice Tests)

For most entry-level positions open to the general public:

Final Score = Multiple-Choice Test Score
• 100% of score comes from written test
• Typically 80-100 multiple-choice questions
• Time limit: 3 to 3.5 hours
• Minimum passing: 70%

Example Calculation:

  • 100 questions on exam (each worth 1 point)
  • You answer 75 correctly
  • Your score: 75% (PASSING)

Promotional Exams (For Current City Employees)

For employees seeking promotion within their career track:

Final Score = (Written Test × 0.85) + (Seniority Score × 0.15)
• 85% from multiple-choice test performance
• 15% from years of service (maximum 15 years)
• Seniority calculation: 70 + (years of service × 2)
• Must pass written portion first to receive seniority credit

Example Calculation #1:

  • Written test score: 80 points
  • Years of service: 10 years
  • Seniority score: 70 + (10 × 2) = 90
  • Final score: (80 × 0.85) + (90 × 0.15) = 68.0 + 13.5 = 81.5%

Example Calculation #2:

  • Written test score: 83 points
  • Years of service: 20 years (capped at 15 for calculation)
  • Seniority score: 70 + (15 × 2) = 100 (maximum)
  • Final score: (83 × 0.85) + (100 × 0.15) = 70.55 + 15.0 = 85.55%

Education & Experience Exams (E&E)

For certain professional and technical positions:

Base Score: 70 points (for meeting minimum requirements)
Additional Points: Up to 30 points (for exceeding requirements)
Maximum Total: 100 points
Exam TypeMinimum Passing ScoreScore Components
Open Competitive (Written)70%100% Multiple Choice Test
Promotional (Written)70%85% Test + 15% Seniority
Education & Experience70 points70 base + up to 30 bonus points

Veterans Credits - Additional Points

Eligible veterans can receive additional points added to their passing scores only. These credits are applied after the base score is calculated and can significantly improve your position on the eligible list.

Veteran StatusOpen Competitive ExamPromotion ExamRequirements
Non-Disabled Veteran+5 points+2.5 pointsHonorable discharge or release under honorable conditions
Disabled Veteran+10 points+5 pointsService-connected disability rated 10% or higher by VA

📋 Important Veterans Credit Rules

  • One-Time Use: Veterans credits can only be used once for appointment or promotion in New York State civil service
  • Applies to Passing Scores Only: Credits are only added if you achieve the minimum 70% passing score
  • Must Request Before List Established: You have 2 months from exam filing date to request credits
  • Cannot Be Added After List Creation: Credits must be requested during the application/appeal window
  • Can Be Withdrawn: You may withdraw credits any time before appointment
  • Documentation Required: Must provide DD214 discharge papers or equivalent military documentation

How Scores Determine Your Position

After all scores are calculated and veterans credits applied:

  1. Eligible List Creation: All passing candidates ranked by final score (highest to lowest)
  2. List Number Assignment: Each candidate receives a unique list number based on ranking
  3. Hiring Process: City agencies hire from the top of the list in score order
  4. List Duration: Eligible lists typically remain active for 4 years (varies by exam)

Score Notification Timeline

  • Immediate Results: Education & Experience exams (scored upon submission)
  • 6-12 Months: Written multiple-choice exams (average timeline)
  • Email Notification: Score results sent to email address on file
  • OASys Dashboard: View all exam results in your online account

How to Apply for NYC DCAS Exams

Applying for a DCAS civil service exam is a straightforward process that can be completed entirely online or in-person at any of the five testing centers. Follow this step-by-step guide to ensure a successful application.

Step 1: Create Your OASys Account

The Online Application System (OASys) is your central hub for all DCAS exam applications, score tracking, and communications.

✓ Setting Up Your OASys Account

  1. Visit: www.nyc.gov/examsforjobs
  2. Click the "Register" button on the homepage
  3. Provide the following information:
    • Valid email address (you'll receive all notifications here)
    • Create a secure password
    • Personal information (name, date of birth, Social Security Number)
    • Contact information (phone number, mailing address)
  4. Set up security questions for password recovery
  5. Verify your email address through the confirmation link

Pro Tip: Keep your login credentials secure and use an email address you check regularly!

Step 2: Research and Select Your Exam

  1. Browse Current Exam Schedule: Check the monthly and annual exam schedules on the DCAS website
  2. Review Notice of Examination (NOE): Each exam has a detailed NOE containing:
    • Job description and duties
    • Eligibility requirements (age, education, experience)
    • Application period start and end dates
    • Exam format and test date information
    • Application fee amount
    • Special requirements or certifications needed
  3. Verify Eligibility: Ensure you meet ALL requirements before applying (fees are non-refundable)
  4. Check Application Deadline: Applications must be submitted by midnight Eastern Time on the last day of the filing period

⚠️ Critical Warning: DCAS will NOT refund your application fee if you are found "Not Qualified" after applying. Always carefully review all eligibility requirements in the Notice of Examination before submitting your application and payment.

Step 3: Complete Your Application

Online Application Process

  1. Log into OASys: Access your account at www.nyc.gov/examsforjobs
  2. Search for Exam: Use the exam number or title to locate your exam
  3. Click "Apply": Begin the application process
  4. Complete All Required Sections:
    • Personal information (pre-filled from your profile)
    • Contact information
    • Education history (schools, degrees, dates)
    • Work experience (job titles, duties, dates)
    • Special circumstances (veteran status, disability accommodations)
  5. Answer All Questions Accurately: For Education & Experience exams, provide detailed descriptions
  6. Review Your Application: Check all information for accuracy before submitting

Education & Experience Exam Section

For exams requiring an E&E component:

  • Describe your education in detail (majors, coursework, GPA)
  • List all relevant work experience with specific duties
  • Include volunteer work and certifications
  • Be specific about dates (month and year)
  • Provide as much detail as possible - this determines your score
  • You have until midnight on the last application day to complete and Final Submit

Step 4: Pay Application Fee

💳 Payment Methods Accepted

  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: Bank-issued debit cards with credit card logo
  • Prepaid Cards: Prepaid debit cards with Visa/Mastercard/etc. logo

Processing Fee: 2% service fee charged for all card payments (non-refundable)

Fee Waiver Process

If you qualify for a fee waiver:

  1. Veterans: Select "veteran fee waiver" option during application and provide DD214 or discharge documentation
  2. Spouse of Veteran: Select "spouse of veteran fee waiver" and provide veteran's discharge papers and marriage certificate
  3. Public Assistance Recipients: Upload legible copy of current Benefit Card showing full benefits eligibility

Step 5: Final Submit and Confirmation

  1. Review All Information: Double-check every section before final submission
  2. Click "Final Submit": This completes your application
  3. Receive Confirmation Email: Check your email (and spam folder) for confirmation
  4. Save Confirmation Number: Keep this for your records
  5. Save Payment Receipt: Proof of filing if any issues arise

✓ Application Successfully Submitted! You will receive additional information about your exam date and location approximately 10 days before the scheduled test date via email and through your OASys account dashboard.

In-Person Application Option

If you prefer to apply in person or need assistance, visit any DCAS Computer-based Testing & Application Center (CTAC):

📍 DCAS Testing Center Locations

Manhattan:
2 Lafayette Street, 17th Floor
New York, NY 10007

Brooklyn:
210 Joralemon Street, 4th Floor
Brooklyn, NY 11201

Queens:
118-35 Queens Boulevard, 5th Floor
Forest Hills, NY 11375

Bronx:
1932 Arthur Avenue, 2nd Floor
Bronx, NY 10457

Staten Island:
135 Canal Street, 3rd Floor
Staten Island, NY 10304

Hours of Operation:
Monday - Friday: 9:00 AM - 5:00 PM
Closed on official City holidays

What to Bring for In-Person Application:

  • Valid government-issued photo ID
  • Social Security card or number
  • Money order for application fee (made out to "DCAS (EXAMS)")
  • Documentation for fee waiver (if applicable)
  • Education documents (diplomas, transcripts)
  • Employment verification documents (if required by NOE)

DCAS Exam Preparation Guide

Official DCAS Study Resources

📚 Free Official Resources

  • Notice of Examination (NOE): Contains sample questions and test format details
  • DCAS Practice Tests: Available through OASys for some exams
  • Annual Exam Schedule: Published every July at nyc.gov/examsforjobs
  • Monthly Exam Newsletter: Subscribe for updates on new exams and deadlines
  • Special Circumstances Guide: Information on accommodations and special situations

Understanding Test Content

Most DCAS multiple-choice exams assess the following abilities:

Written Comprehension

  • What it tests: Reading passages and drawing logical conclusions
  • Format: Read text excerpts, answer questions based on information provided
  • Key skills: Reading comprehension, critical thinking, inference
  • Study tip: Practice reading complex passages and summarizing main ideas

Written Expression

  • What it tests: Grammar, punctuation, spelling, sentence structure
  • Format: Identify errors, complete sentences, arrange paragraphs logically
  • Key skills: English grammar rules, proper punctuation, clear communication
  • Study tip: Review grammar rules and practice identifying common errors

Mathematical Reasoning

  • What it tests: Basic math and solving word problems
  • Format: Arithmetic, algebra, percentages, ratios, basic geometry
  • Key skills: Numerical calculations, problem-solving, logical thinking
  • Study tip: Practice word problems and review fundamental math operations

Information Ordering

  • What it tests: Following written directions and arranging information correctly
  • Format: Alphabetize lists, arrange procedures in correct order, follow multi-step instructions
  • Key skills: Attention to detail, sequential thinking, rule application
  • Study tip: Practice arranging information according to specific rules

Deductive Reasoning

  • What it tests: Applying general rules to specific problems
  • Format: Given a rule, determine how it applies to various situations
  • Key skills: Logical thinking, rule application, problem-solving
  • Study tip: Practice applying rules to different scenarios

Inductive Reasoning

  • What it tests: Finding patterns and drawing conclusions from examples
  • Format: Identify patterns in sequences, make predictions based on data
  • Key skills: Pattern recognition, analytical thinking, generalization
  • Study tip: Practice identifying patterns in numbers, words, and scenarios

Effective Study Strategies

✓ 8-Week Study Plan for DCAS Exams

Weeks 1-2: Assessment Phase

  • Thoroughly read the Notice of Examination
  • Take a diagnostic practice test to identify weak areas
  • Create a study schedule focusing on lowest-scoring sections

Weeks 3-5: Intensive Study Phase

  • Study 1-2 hours daily, focusing on one skill area per day
  • Complete practice questions for each section
  • Review grammar rules, math formulas, reading strategies
  • Take notes on common question types and strategies

Weeks 6-7: Practice Test Phase

  • Take full-length practice tests under timed conditions
  • Simulate actual test environment (quiet room, no breaks)
  • Review all incorrect answers and understand why
  • Identify remaining weak areas and focus study efforts

Week 8: Final Review & Rest

  • Light review of key concepts and formulas
  • Take one final practice test early in the week
  • Focus on rest and stress management
  • Prepare materials for test day (ID, admission card)

Test Day Preparation

What to Bring to the Exam

⚠️ Required for Entry to Test Site:

  1. Admission Card: Sent via email/mail 10 days before exam (REQUIRED)
  2. Valid Photo ID: Government-issued, non-expired, with signature
    • Driver's license
    • State ID card
    • Passport
    • Military ID
    • U.S. Permanent Resident Card

Important: Name on photo ID must match the name used to apply for the exam. You will NOT be admitted without proper identification.

What to Leave at Home

  • Cell phones and electronic devices (must be turned off and stored)
  • Study materials and notes
  • Books, bags, backpacks
  • Food and beverages (unless for medical reasons with documentation)
  • Calculators (unless specifically allowed by NOE)

Test Day Tips

  1. Arrive Early: Plan to arrive 30-45 minutes before start time
  2. Get Good Sleep: Sleep 7-8 hours the night before
  3. Eat a Healthy Meal: Eat breakfast/lunch before the exam
  4. Dress Comfortably: Wear layers for varying room temperatures
  5. Stay Calm: Take deep breaths and manage test anxiety
  6. Read Carefully: Read each question thoroughly before answering
  7. Pace Yourself: Keep track of time and don't spend too long on any question
  8. Answer All Questions: There's no penalty for guessing

After Taking the DCAS Exam

Score Notification Process

The timeline for receiving your exam results varies by exam type:

Exam TypeTypical TimelineNotification Method
Education & Experience OnlyImmediate to 2 weeksEmail + OASys Dashboard
Multiple Choice Written6-12 months averageEmail + OASys Dashboard
Physical/Practical Tests2-4 weeks after completionEmail + OASys Dashboard

How to Check Your Score:

  1. Log into your OASys account at www.nyc.gov/examsforjobs
  2. Navigate to "My Exams" dashboard
  3. View exam status, scores, and list number (if applicable)
  4. Check your email for official score notifications

Understanding Your Score Results

Your score notification will include:

  • Raw Score: Your actual performance on the test
  • Adjusted Score: After veterans credits or other adjustments
  • Pass/Fail Status: Whether you achieved the 70% minimum
  • List Number: Your rank on the eligible list (if you passed)
  • List Establishment Date: When the eligible list becomes active

The Eligible List

If you pass the exam with 70% or higher, you are placed on an eligible list ranked by final score.

How the Eligible List Works

  1. Score Ranking: Candidates ranked from highest to lowest final score
  2. List Number Assignment: Each candidate receives unique list number
  3. Hiring Process: Agencies hire from top of list in score order
  4. Rule of Three: Agencies typically choose from top 3 candidates for each vacancy
  5. List Duration: Most lists remain active for approximately 4 years
  6. Certification: When there's a vacancy, DCAS "certifies" top candidates to the hiring agency

✓ What Happens When You're Certified

When your name is certified for a position:

  • You receive notification via email and mail
  • Hiring agency contacts you for interview
  • You may undergo additional screening (medical, background, etc.)
  • If selected, you receive a conditional job offer
  • You must complete pre-employment requirements
  • You begin employment and probationary period

Exam Appeal Process

If you believe your exam was scored incorrectly, you have the right to appeal.

Grounds for Appeal

  • Rescoring: You believe your Education & Experience exam was scored incorrectly
  • Foreign Education: Your foreign education credentials were not properly evaluated
  • Administrative Error: There was an error in processing your application or test
  • Manifest Error: Clear mistake in exam content or scoring

How to Submit an Appeal

  1. Log into OASys: Access your account at www.nyc.gov/examsforjobs
  2. Navigate to Appeals Tab: Go to your dashboard and click "Appeals"
  3. Click "New Appeal": Start the appeal process
  4. Select Exam and Reason: Choose exam number and reason for appeal
  5. Provide Detailed Explanation: Explain specifically why your score should be higher
  6. Upload Supporting Documents: Attach up to 5 documents (PDF or Word)
  7. Final Submit: Submit appeal before deadline

⚠️ Appeal Deadline: You typically have a limited window (often 30-60 days) from the date you receive your score to file an appeal. Appeals submitted after the deadline will not be reviewed.

Appeal Review Process

  • Committee on Manifest Errors (CME): Three-person panel reviews all appeals
  • Review Timeline: Typically 4-8 weeks for decision
  • Possible Outcomes: Score raised, score lowered, score unchanged
  • Final Decision: CME decision is final and cannot be appealed further
  • Notification: You receive email notification of appeal decision

Frequently Asked Questions (FAQ)

Answer: The frequency varies significantly by position:

  • Monthly: Police Officer (continuous recruitment starting 2025)
  • Quarterly: School Safety Agent, Correction Officer, Traffic Enforcement Agent
  • Semi-Annually: Police Communications Technician
  • Annually: Most professional and technical positions
  • Every 4-6 Years: Sanitation Worker (due to high demand and low turnover)

Check the annual exam schedule published each July and subscribe to the monthly newsletter for updates at nyc.gov/examsforjobs.

Answer: Yes! You can apply for and take as many civil service exams as you qualify for. There is no limit on the number of exams you can take.

Important Notes:

  • Each exam requires a separate application and fee
  • You must meet the specific eligibility requirements for each exam
  • Exam schedules may overlap - check dates carefully
  • Being on multiple eligible lists increases your employment opportunities

Answer: If you score below 70% on an exam:

  • You are marked as "failed" and not placed on the eligible list
  • Your application fee is non-refundable
  • You must wait for the next exam cycle to retake the same exam
  • You can apply for different exams in the meantime
  • Use the experience to identify weak areas and study more effectively

Retaking the Exam: Review the areas where you struggled, use practice tests, and consider study groups or prep courses before retaking.

Answer: Once you pass an exam and are placed on an eligible list:

  • Typical Duration: Eligible lists remain active for approximately 4 years
  • Variations: Some specialized positions may have shorter or longer list durations
  • List Status: You can check your list status anytime through OASys
  • Reactivation: Some lists may be extended beyond 4 years if agencies still need to fill positions
  • New Exams: If a new exam is held while you're on an active list, you may need to retake to maintain candidacy

Answer: No. Application fees are non-refundable in all circumstances, including:

  • If you are found "Not Qualified" after applying
  • If you fail the examination
  • If you miss the exam date
  • If you decide not to take the exam after applying
  • If the exam is postponed or canceled

Important: Always carefully review ALL eligibility requirements in the Notice of Examination before submitting your application and payment.

Answer: Residency requirements vary by position:

No NYC Residency Required (General Civil Service):

  • Most clerical and administrative positions
  • Technical and professional positions
  • Many blue-collar positions

NYC or Surrounding Counties Required (Law Enforcement):

  • Police Officers must live in NYC or Nassau, Suffolk, Westchester, Rockland, Orange, or Putnam counties
  • Correction Officers typically require NYC residency by appointment

NYC Residency Strongly Preferred:

  • Some positions give preference to NYC residents in hiring
  • Check the specific Notice of Examination for exact requirements

Answer: It depends on the specific exam:

  • Most Exams: Calculators are NOT allowed
  • Some Technical Exams: Basic calculators may be permitted (specified in NOE)
  • Provided by DCAS: If calculators are allowed, they are typically provided at the test site
  • Personal Calculators: Generally not permitted even if calculators are allowed

Check the NOE: The Notice of Examination will clearly state if calculators are permitted and what type.

Answer: DCAS provides reasonable accommodations for candidates with disabilities:

Available Accommodations May Include:

  • Extended testing time
  • Large print exam materials
  • Reader services
  • Scribe services
  • Accessible testing locations
  • Assistive technology
  • Sign language interpreters

How to Request:

  • Indicate need for accommodation on your application
  • Provide medical documentation supporting your request
  • Submit documentation before the application deadline
  • Contact DCAS Examining Services for assistance

Answer: It's critical to keep your contact information current with DCAS:

Before Exam / During Application Period:

  1. Log into your OASys account
  2. Update your profile information
  3. Download and complete the Data Correction Form (available on DCAS website)
  4. Submit to: DCAS Application Section, 1 Centre Street, 14th Floor, Room 1448, New York, NY 10007

After Receiving Score / On Eligible List:

  1. Download the Data Correction Form from DCAS website
  2. Complete with old and new address information
  3. Submit to: DCAS Certification Unit, 1 Centre Street, 14th Floor, Room 2150, New York, NY 10007

Why It Matters: All notifications about exams, scores, and job opportunities are sent to your address on file. Missing notifications can cost you employment opportunities.

Answer: Cell phones and electronic devices are strictly regulated:

  • Allowed in Building: Yes, you can bring your phone to the testing center
  • Must Be Turned Off: All electronic devices must be completely powered off
  • Must Be Stored: Devices must be stored in provided lockers or bags
  • NOT Allowed in Testing Room: You cannot have any electronic devices during the exam
  • Consequences: Using a phone or device during the exam results in immediate disqualification

Answer: Your admission card is typically sent via email 10 days before the exam date. If you haven't received it 4 days before the exam:

Steps to Take:

  1. Check your spam/junk email folder
  2. Log into OASys to see if it's available in your account
  3. Contact DCAS immediately:
    • Visit: DCAS Examining Services, 1 Centre Street, 14th Floor, Room 1448, NY 10007
    • Call: (212) 669-1357 (automated information)
    • Email: OASys@dcas.nyc.gov
    • Hours: Monday-Friday, 9 AM - 5 PM
  4. Bring proof of application (confirmation email, payment receipt)

Important: You CANNOT take the exam without your admission card and valid photo ID.

Contact NYC DCAS

🏛️ Main Office

NYC Department of Citywide Administrative Services (DCAS)
1 Centre Street, 14th Floor
New York, NY 10007

📞 Phone Numbers

  • General Information: 311 (or 212-NEW-YORK from outside NYC)
  • Automated Exam Info: (212) 669-1357
  • TTY/Hearing Impaired: 311 TTY Service

💻 Online Resources

📧 Email

OASys Application Questions: OASys@dcas.nyc.gov
General Inquiries: Use contact form at nyc.gov/CivilServiceNowNYC

📅 Office Hours

All DCAS CTACs: Monday - Friday, 9:00 AM - 5:00 PM
Closed on official New York City holidays

Official Government Sources & Resources

🔗 Official NYC DCAS Links

⚠️ Disclaimer: This guide is updated as of November 7, 2025. All exam dates, fees, requirements, and information are subject to change. Always verify current information on the official NYC DCAS website at www.nyc.gov/examsforjobs before applying for any examination.

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