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Why marketing strategies change to suit customer preferences

Why marketing strategies change to suit customer preferences....Changing customer tastes.....Shorter product life cycles: marketers use different strategies....
Why marketing strategies change to suit customer preferences

Changing customer tastes.
Shorter product life cycles: marketers use different strategies at different stages of a product’s life cycle. If successful, sales are strong during the introduction and growth stages.
Internet and mobile technologies: e-commerce has increased the choices available to customers therefore increasing transparency.
Competitive rivalry: competitors may initiate marketing strategies that threaten profitability and survival of other companies.
Globalisation: globalisation has made companies more interdependent with consumer tastes more integrated.

Why Marketing Strategies Change to Suit Customer Preferences:

    • Customer preferences play a pivotal role in shaping marketing strategies. Here’s why:
      • Relevance: To be effective, marketing efforts must align with what customers value and desire. Understanding their preferences allows companies to tailor their messaging, product offerings, and promotional channels.
      • Adaptation: As customer preferences evolve, businesses must adapt. Consumer behavior changes due to cultural shifts, technological advancements, or economic factors. For example, the rise of eco-consciousness has led to increased demand for sustainable products.
      • Competitive Edge: Companies that proactively adjust their strategies based on customer preferences gain a competitive advantage. By meeting customer needs better than competitors, they can capture market share.
      • Profitability: Satisfying customer preferences leads to repeat business, positive word-of-mouth, and brand loyalty. Ultimately, this drives profitability.

Changing Customer Tastes:

    • Consumer tastes refer to the preferences, desires, and inclinations of buyers. Here’s how they impact businesses:
      • Product Innovation: Tastes influence product design, features, and aesthetics. Companies must stay attuned to changing tastes to create relevant and appealing offerings.
      • Marketing Communication: Effective communication resonates with consumer preferences. Whether it’s through advertising, packaging, or branding, understanding tastes ensures better engagement.
      • Seasonal Trends: Tastes often shift with seasons, holidays, or cultural events. Businesses must adapt their strategies accordingly.
      • Cultural Context: Tastes vary across cultures. Companies operating globally need to navigate these nuances.

Shorter Product Life Cycles:

    • Product life cycles refer to the stages a product goes through from introduction to decline. Here’s how marketers adapt:
      • Introduction: Focus on awareness and education. Heavy promotional efforts are crucial to attract early adopters.
      • Growth: Expand market share, improve distribution, and enhance features. Sales surge during this phase.
      • Maturity: Competition intensifies. Marketers may adjust pricing, diversify product lines, or emphasize brand loyalty.
      • Decline: Sales decline due to saturation or obsolescence. Companies may discontinue or revamp the product.
      • Adaptation: Marketers tailor strategies to each stage, ensuring sustained success.

Internet and Mobile Technologies:

    • Impact on Marketing:
      • E-Commerce: Online shopping has revolutionized retail. Companies must optimize their websites, offer secure payment gateways, and provide seamless user experiences.
      • Mobile Apps: Mobile apps enable personalized marketing, location-based offers, and direct communication with customers.
      • Transparency: Consumers can compare prices, read reviews, and access information instantly. Companies must be transparent and deliver value.
      • Social Media: Platforms like Facebook, Instagram, and Twitter allow targeted advertising and real-time engagement.
      • Data Analytics: Internet and mobile technologies provide data for better customer insights and decision-making.

Competitive Rivalry:

    • Porter’s Five Forces identifies competitive rivalry as a critical factor:
      • Intensity: High rivalry means aggressive competition, price wars, and reduced profit margins.
      • Factors: Multiple equal competitors, advertising battles, and price-based competition contribute.
      • Impact: It affects industry profitability and barriers to entry for new firms.
      • Optimization: Companies must differentiate, innovate, and focus on customer value to thrive.


    • Interdependence: Globalization connects companies across borders. Consumer tastes become more integrated due to shared trends and influences.
    • Challenges: Cultural differences, legal complexities, and adapting to diverse markets.
    • Opportunities: Access to larger customer bases, economies of scale, and learning from global best practices.

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